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The e-Commerce Funnel - by Brad Smith - AutomationLinks
Brad Smith • Jun 13, 2020

This blog post has been researched, edited, and approved by expert Hannah Peake. Join our newsletter below to get our free marketing guides.

Generative AI Experimental Answer

Here are four simple tips to help answer your question about How An E-Commerce Funnel Works:


1. Build a Strong Foundation

Before you even start marketing your products or services, it's crucial to build a strong foundation for your e-commerce funnel. Use reliable software and optimize the checkout experience for your customers, mirroring trusted sites like Amazon.


2. Make it About the Customer

Customer-centric copywriting is vital. Ensure your website speaks to the customer's needs, making it easier for them to find what they're looking for and, most importantly, to make a purchase without friction.


3. Automate the Process

Automate as much of the e-commerce funnel as possible. Utilize features like abandoned cart emails, reviews, and follow-ups for repeat customers. Automation not only makes the process more efficient but also helps increase sales.


4. Marketing and Testing

Before investing in extensive marketing campaigns, test your e-commerce funnel with friends, family, or current customers. Identify where your customers are most active—be it Google, social media, or email—and use that channel for targeted marketing.


4 Additional Tips


1. Utilize Retargeting Strategies

Even after customers leave your site, you can still reach out to them through retargeting. Use platforms like Facebook and Google to display ads to people who have previously visited your website but did not make a purchase.


2. Optimize for Mobile

With an increasing number of purchases made from mobile devices, ensuring that your e-commerce site is mobile-friendly is essential. This includes making sure the website loads quickly and is easy to navigate on smaller screens.


3. Leverage Social Proof

In addition to reviews, consider adding testimonials, case studies, or user-generated content to your website. Social proof can greatly influence purchasing decisions and help build trust with prospective customers.


4. Focus on Lifecycle Emails

Don't just stop at abandoned cart and follow-up emails. Create a series of emails that accompany the customer throughout their journey—from welcome emails and product recommendations to post-purchase and re-engagement emails.


Mastering the E-Commerce Funnel: The Blueprint to Skyrocket Your Online Sales

Are you struggling to convert visitors into customers? You're not alone. But here’s the silver lining: We’ve helped clients generate millions in revenue using a tried-and-tested e-commerce funnel. Read on to learn how to build, optimize, and automate a sales funnel that works.


Why You Need an E-Commerce Funnel

If you sell products or services online, you simply can't afford to ignore the power of an e-commerce funnel. It’s more than just a buzzword; it's a proven strategy to build relationships with customers and increase sales. Just last month, one of our clients pulled in $100,000, thanks to our funnel strategy.

Tip #1: Lay a Solid Foundation

Choose the Right Software

Before you spend a dime on marketing, make sure you've built your store on a solid foundation. Opt for fast, reliable software that facilitates a smooth customer journey.


Learn from the Leaders

Remember, giants like Amazon didn’t grow overnight. Their seamless checkout experience sets the gold standard. Take a cue from them; make the process simple, secure, and fast.

Tip #2: Be Customer-Centric

Craft Compelling Copy

When a potential customer lands on your website, your copy should speak directly to their needs and pain points. Eliminate friction by guiding them effortlessly from product selection to payment.


Optimize for Usability

Don't hide your checkout page. Reduce clicks wherever possible to make navigation a breeze for those ready to purchase.

Tip #3: Automate for Efficiency

Capture Lost Sales

Abandoned cart? Not a problem if you set up automated emails to recapture those sales.


Harvest Reviews

Automatically request reviews from satisfied customers. A good rating is often the nudge a new customer needs to click that "Buy Now" button.

Follow Up

 

By following up with your visitors and customers you'll see an increase of 7-15% in sales and a 3x return on repeat customers. The goal is to provide value in your messages, stay in touch, provide the latest updates for your company and give special discounts to anyone that stays on your lists.

 
Some emails you can use are:

  1. Abandon cart emails if they don't complete their purchase
  2. Black Friday or holiday specials specifically to your list
  3. Ask for referrals and reviews from customers
  4. Up-sell other products and services to loyal customers

The Best Shopping Carts

 We always recommend having a profession create your e-Commerce store so it's set up correctly. But if you are wanting to try and do it on your own we recommend either using Shopify or Ecwid shopping carts on your website.


We have our own shopping cart that's hosted on Amazon Web Servers that will give you 100% up-time and allow your store to look just like the Amazon checkout experience. You can sign up for that when joining our
e-Commerce Funnel    program or by purchasing any of our hosting plans.


When searching for your ideal shopping cart platform you want to look at overall cost, will they integrate with your current website, is their website builder reliable and you'll even want to make sure it's mobile friendly.


We always recommend giving something away on the website in exchange for the visitors email address. By collecting emails you'll be able to follow-up with your customers even if they don't purchase from you that same day. The average website only gets a 0.01% purchase rate the first time someone visits your site. Your goal, start building relationships through emails or retargeting to get your visitors back to your site.


You can give away a coupon code with a popup when someone comes to your website in exchange for their email. Additionally, you can have them opt-in to a
FB messenger bot in exchange for the coupon code so you can build an ever stronger relationship with them.

Tip #4: Master Marketing Channels

Test Before You Invest

Before launching into expensive ad campaigns, test your funnel organically with a trusted audience to refine any bumps.


Know Where Your Customers Are

Are they Googling for products like yours? Are they scrolling through Facebook? Find out where your audience hangs out and target your ads there for maximum ROI.

Marketing The Funnel On Google

 If your company sells products people would search for in Google then you must be on Google shopping cart. Think about other products you purchase, you either go to Google to look for new shoes or you go to your favorite brands website.


If you are not a household brand then most likely your customers are going to Google to search for keywords related to your company. Start by getting on the Google shopping feed and then running some PPC Google ads for the keywords your customers would search for on Google.

Marketing The Funnel On Social Media

Now is the time to start building your brand. Most likely your customers aren't on social media "searching" for your product but you can use it to stay top of mind and build your company brand.


Use tools like Facebook Pixel Retargeting and build communities online to build your brand. This will help potential prospects not forget about you and when they are ready they'll come to you for their online purchase.

If Your Customers Aren't Searching For You

  Sometimes your ideal customers don't even know to search for your product. You may have a nice product or something consumers don't know about yet.


In this case you must do paid outreach, you can start reaching out in groups online, building email lists and even creating marketing videos to educate your audience about your products and why they need it.

Start Your E-Commerce Funnel Today!

So if you already have an e-commerce or a shop set up, make sure you leave a comment below. Let me know what that link is, so we can go check it out. And if I see anything on there, I'll let you know if there's anything that you can fix or improve it.


If you don't have one set up yet, make sure to reach out to us and we'll set you up on the strongest foundation. We'll build it, automate it for you, and we can even help you market it.


I want you to be successful online, that's why you can reach out to me directly if you have any questions or need any help with your e-commerce funnel. You can even hire us to create and build your e-Commerce funnel with our recommended software. Simply
click here to learn more or start a live chat with us if you have additional questions.

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