TERMS & CONDITIONS

This Marketing Services Agreement (“Agreement”) by and between AutomationLinks, LLC (“Agency”), with its principal place of business located at 6420 Amsterdam Way, Unit G, Wilmington, North Carolina 28406, and (“Client”), collectively referred to as the “Parties” or individually as a “Party.”



1. Scope of Services

AutomationLinks agrees to provide digital marketing, advertising, and automation services (“Services”) as outlined in the applicable proposal, scope of work, or written correspondence between the Parties. Services may include, but are not limited to:

  • Marketing and advertising strategy
  • Website and landing page design and optimization
  • CRM setup, automation workflows, and lead management systems
  • Advertising campaign creation and management (Google, Meta, YouTube, etc.)
  • Retargeting, analytics, and audience tracking implementation
  • AI SEO and content optimization
  • Reporting, performance tracking, and data analysis


Any additional or expanded work beyond the agreed-upon scope will require a written amendment signed by both Parties.


2. Term & Duration

This Agreement shall commence on the Effective Date and remain in effect for a minimum initial term of three (3) months (“Initial Term”).


Following the Initial Term, this Agreement shall automatically renew on a month-to-month basis unless either Party provides a thirty (30) day written notice of cancellation.


3. Payment Terms

Service Fees:

  • Client agrees to pay the monthly service fee stated in the proposal or invoice.
  • Payment is due in full at the start of each billing cycle prior to the commencement of work.


Advertising Budgets & Software Fees:

  • Client is responsible for all advertising budgets and any associated third-party software fees (e.g., Datashopper, GoHighLevel, etc.).
  • These may be billed directly to the Client or reimbursed to the Agency if prepaid on the Client’s behalf.


Late Payments:

  • Invoices unpaid after five (5) days may result in service suspension.
  • Balances more than fifteen (15) days past due may incur a 1.5% monthly (18% annual) late fee.


Payment Authorization:

  • Client authorizes AutomationLinks, LLC to charge the designated payment method for recurring monthly fees and approved costs.


4. Non-Refundable Policy

All fees, retainers, and payments are non-refundable once work has commenced.


This includes, but is not limited to, time spent on research, strategy, creative work, setup, campaign management, or automation builds.


No refunds will be issued for partial months, early cancellations, or unused services.


5. Cancellation Policy

  • Client may cancel services after the Initial Term by providing thirty (30) days’ written notice via email.
  • All outstanding balances must be paid in full prior to termination.
  • Upon cancellation, all active campaigns and automations will be paused.
  • If Client requests ownership transfer of campaign assets, creative files, or accounts, a reasonable transfer fee may apply to cover administrative and technical time.


6. Ownership & Intellectual Property

  1. Agency Materials:
  • All proprietary systems, templates, frameworks, automations, and creative strategies developed by AutomationLinks remain the property of the Agency.
  • Client receives a limited, non-exclusive license to use deliverables for the duration of this Agreement.
  1. Client Materials:
  • Client retains ownership of all intellectual property and materials provided to the Agency.
  • Client grants AutomationLinks a license to use such materials for the performance of Services.
  1. Deliverable Transfer:
  • Upon completion of services and full payment, AutomationLinks may provide final deliverables as mutually agreed.
  • Agency reserves the right to showcase anonymized results and creative samples in its portfolio or case studies.


7. Client Responsibilities

The Client agrees to:

  • Provide timely access to necessary accounts, systems, and content.
  • Review and approve deliverables promptly.
  • Maintain active payment credentials for ongoing services.
  • Ensure all data, materials, and representations provided are accurate and lawful.


AutomationLinks shall not be held responsible for delays or underperformance caused by Client inaction, withheld access, or missing information.


8. Performance Disclaimer

AutomationLinks uses industry best practices and data-driven strategies to optimize marketing performance.


However, no specific results, such as sales, conversions, or lead volume, are guaranteed.


Outcomes are influenced by numerous factors beyond the Agency’s control, including market conditions, budget levels, competition, and consumer behavior.


9. Confidentiality

Both Parties agree to keep all proprietary information, data, and trade secrets confidential.


No confidential information shall be shared with third parties without written consent, except as required by law or regulation.


10. Independent Contractor

AutomationLinks is an independent contractor. Nothing in this Agreement creates a partnership, joint venture, or employment relationship.


Neither Party has authority to bind or obligate the other.


11. Limitation of Liability

In no event shall AutomationLinks or its representatives be liable for indirect, consequential, incidental, or special damages, including lost profits, arising out of or relating to this Agreement.


AutomationLinks’ total cumulative liability shall not exceed the total amount of fees paid by the Client within the preceding three (3) months.


12. Indemnification

Client agrees to indemnify and hold harmless AutomationLinks, LLC, its officers, and affiliates against all claims, liabilities, or damages resulting from:

  • Client’s misuse of the Services;
  • Client’s violation of laws or advertising platform policies; or
  • Client’s breach of this Agreement.


13. Non-Solicitation

Client shall not solicit or hire any AutomationLinks employee, contractor, or consultant during the Agreement term and for twelve (12) months following termination without prior written consent.


14. Governing Law & Dispute Resolution

This Agreement shall be governed by the laws of the State of North Carolina.


Any disputes shall first be resolved through good-faith mediation in New Hanover County, North Carolina.


If mediation fails, the dispute shall be submitted to binding arbitration under the rules of the American Arbitration Association.
Each Party shall bear its own legal costs.


15. Force Majeure

Neither Party shall be liable for failure or delay in performance due to events beyond their reasonable control, including natural disasters, labor strikes, internet outages, or governmental restrictions.


16. Entire Agreement

This Agreement represents the full understanding between the Parties and supersedes all prior proposals or communications.


No amendment is valid unless in writing and signed by both Parties.


17. Severability

If any part of this Agreement is found invalid or unenforceable, the remainder shall continue in full force and effect.


18. Acceptance

By signing below or submitting payment, the Client acknowledges that they have read, understood, and agree to the terms and conditions of this Agreement.